by chapelhillstra | Jul 25, 2019 | Decor, Marketing
In today’s hospitality landscape, short-term rental hosts can’t afford to have anything short of spectacular photography. But as good as many professional property photographers are, there’s one thing homeowners can do to make or break their investment in quality...
by chapelhillstra | Jul 24, 2019 | Customer Service, Marketing
Online reviews are no longer optional in hospitality. According to a BrightLocal survey, 86% of consumers and 95% of people aged 18-34 read reviews for local businesses. Even with dozens of five-star reviews, one negative review can have an outsized impact. It’s...