by chapelhillstra | Jul 25, 2019 | Decor
Indoor plants seem ready-made for short-term rentals. They add natural layers to a room, tie a home’s style together, and add visual appeal when done well. On a deeper level, house plants can enhance the guest experience as they bring energy and life into the home,...
by chapelhillstra | Jul 25, 2019 | Decor, Marketing
In today’s hospitality landscape, short-term rental hosts can’t afford to have anything short of spectacular photography. But as good as many professional property photographers are, there’s one thing homeowners can do to make or break their investment in quality...
by chapelhillstra | Jul 25, 2019 | Property Care
In a regular residential home, there’s little debate around what constitutes wear and tear vs. damage. But when that same property becomes a short-term rental and hosts dozens of guests a year, the line between normal wear and tear and damage isn’t always clear,...
by chapelhillstra | Jul 24, 2019 | Customer Service, Marketing
Online reviews are no longer optional in hospitality. According to a BrightLocal survey, 86% of consumers and 95% of people aged 18-34 read reviews for local businesses. Even with dozens of five-star reviews, one negative review can have an outsized impact. It’s...
by chapelhillstra | Jul 23, 2019 | Decor, Property Care
Long before she rose to Netflix fame, Marie Kondo has been helping people take tidying to a whole new level with her international bestseller, The Life-Changing Magic of Tidying Up. In it, her KonMari Method helps readers mindfully pare down their excess stuff to...
