FOR MEMBERS

IMPORTANT MEMBER INFO

UPCOMING EVENTS

 

 

Join our private Facebook group

The CHSTRA private Facebook group is a private forum for local hosts and other STR advocates to discuss regulatory issues, share insight and ideas to grow our businesses, and otherwise support each other in a respectful, professional space.

LEGISLATIVE UPDATES

STR Task Force Meeting 2 Recap

STR Task Force Meeting 2 Recap

On November 6, the Chapel Hill STR task force held its second of four meetings. The group approved the minutes from the first meeting, available here. Reminder: Per advisory board rules, task force members and members of the public who attend the meetings must abide...

STR Task Force Meeting 1 Recap

STR Task Force Meeting 1 Recap

Update 10/22: The Planning Department confirmed in an email to the task force that the charge from Town Council is to focus on investor-owned properties whether they are houses or other unit types. As written in the email: The Council’s adopted resolution to...

STR Task Force Meeting Schedule and Members

STR Task Force Meeting Schedule and Members

For background, read previous legislative updates and Where We Stand posts on our Members page. Before we get into today's update, a quick reminder: The planning department is gathering public input on STRs for a potential future ordinance. It is crucial that local...

CHSTRA November 2019 Local Election Voting Guide

CHSTRA November 2019 Local Election Voting Guide

Ahead of this year's election, the CHSTRA reached out to each of the candidates running for Mayor and Town Council to get their take on STRs in our community. Below is each of their statements for you to consider as you head to the polls. Election Day is November 5,...

Where We Stand 9/30

Where We Stand 9/30

For background, read previous legislative updates and Where We Stand posts on our Members page. Before we get into today's update, a quick reminder: The planning department is gathering public input on STRs for a potential future ordinance. It is crucial that local...

Legislative Update 9/13

Legislative Update 9/13

On Wednesday, 9/11, the Chapel Hill Town Council approved a resolution for the Planning Department to form a citizen task force and launch a public engagement process. Some key changes were made to the resolution prior to its approval. A quick summary: The council...

RESOURCE LIBRARY

3 Keys to Responding the Right Way to Negative Reviews

3 Keys to Responding the Right Way to Negative Reviews

Online reviews are no longer optional in hospitality. According to a BrightLocal survey, 86% of consumers and 95% of people aged 18-34 read reviews for local businesses. Even with dozens of five-star reviews, one negative review can have an outsized impact. It’s...

3 Guide Book Essentials

3 Guide Book Essentials

Guide books have long been a staple of short-term rentals and for good reason. Also known as welcome books or house manuals, they provide the information guests need to have the best possible experience in the home and Chapel Hill, leading to happier reviews and more...

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